AI for car dealerships: test drives and service visits booked

Buyers browse your stock in the evening, after the showroom has closed, and service customers ring while the desk is busy. NovaScale AI answers every enquiry, books test drives and service visits, captures part-exchange details and follows up every lead. We set it up and run it for you.

See the services

14-day money-back guarantee. No contracts — cancel anytime.

Our clients

Independent businesses we work with across all of our services

The problem

Where dealerships lose sales

Enquiries after closing

Someone asking about a car late in the evening is often asking other dealers too, and a reply the next afternoon can be too late.

Leads that are not followed up

Web enquiries, missed calls and people who said they would think about it all need another call that a busy sales team does not always make.

A stretched service desk

MOT and service bookings come in by phone all day while advisers are dealing with customers at the counter.

What NovaScale AI can run for your dealership

Six services that work on their own or together. Start with one and add the rest when you are ready.

AI receptionist

Answers every call, books test drives on specific vehicles, handles service and MOT bookings through a separate aftersales flow, and captures part-exchange details.

AI receptionist for car dealerships

Website chat

Answers questions about your stock on your website at any hour and books the test drive. Finance questions are captured and passed to your team.

Website chatbot

Service and MOT reminders

Reminds customers who have opted in when a service or MOT is due, by text or call, and books the visit.

AI voice agent

Social content and ads

Videos, images and captions for your stock and offers, made for you and posted every week, with ad creatives for Facebook and Instagram.

AI social media and ad creation

Customer service

Answers routine questions across phone, chat and email, such as opening hours, what to bring and how to book, and hands anything else to your team with the full history.

AI customer service

Admin automation

Lead follow-ups, test drive confirmations, handover reminders and review requests sent automatically.

Business automation

Also from NovaScale AI

Google review stands for your dealership

A counter stand customers tap or scan to open your Google review page. Set up for your dealership and posted to you for £40, with less to pay on each when you order two or more.

See the review stands

Where to start

The AI receptionist for car dealerships

We suggest starting with the phone, because sales and aftersales calls compete for the same people. The AI receptionist can be live within 48 hours.

See the AI receptionist

How we get you started

1
Tell us where enquiries slip
On a free strategy call we look at how calls, messages and bookings reach your dealership today, and where they are being lost.
2
We build the first piece
We set up the service that will make the biggest difference first, train it on your stock, services and booking rules, and test it with you before it goes live.
3
Go live, then add more
Your AI receptionist can be live within 48 hours of onboarding. Add chat, content or automation when you are ready, one piece at a time.

Common questions about AI for car dealerships

It answers sales and aftersales enquiries by phone and web chat, books test drives, services and MOTs, captures part-exchange details and follows up leads. It can also produce your social content and ads and send service reminders.

No. It captures the enquiry and the customer's details and passes them to your team. It does not quote finance terms or give any advice about credit.

No. Each service works on its own. We usually suggest starting with one, most often call answering, and adding more once it has proved itself. We will recommend a starting point on your strategy call.

Your AI receptionist can be live within 48 hours of onboarding. Websites, content, advertising and automation take longer, and we give you a timescale for each on your strategy call.

The AI receptionist is a flat monthly fee with no per-call charges and no long-term contract. Other services are priced separately, so you only pay for what you use. We will quote you exactly on a short strategy call.

Related industries

All industries

AI for estate agents

Viewings and valuations booked on evenings and weekends.

AI for insurance brokers

Quote enquiries, claims calls and renewal reviews handled.

AI for financial advisers

Enquiries fact-found and discovery calls booked, with no advice given.

Ready when you are

Put AI to work in your dealership

Book a free strategy call and we will show you where AI would make the biggest difference in your dealership. We onboard a limited number of new businesses each month.