AI for physiotherapists: assessments booked while you are treating

You are in a treatment room most of the day, so calls from people in pain go to voicemail. NovaScale AI answers every call, books assessments and follow-ups with the right therapist, sends reminders and preparation instructions, and helps new patients find you. We set it up and run it for you.

See the services

14-day money-back guarantee. No contracts — cancel anytime.

Our clients

Independent businesses we work with across all of our services

The problem

Where physiotherapy practices lose patients

Calls during treatment

You cannot pick up mid-session, and someone in pain will often book with whoever answers first.

Courses that tail off

Patients feel a little better and stop booking. Following up on unfinished treatment plans takes time nobody has.

Insurance and admin

Insurer details, authorisation codes, forms and invoices add paperwork to every new patient.

What NovaScale AI can run for your physiotherapy practice

Six services that work on their own or together. Start with one and add the rest when you are ready.

AI receptionist

Answers every call, books initial assessments and follow-ups with the right therapist for the injury, and notes insurer details so the booking is routed correctly.

AI receptionist for physiotherapists

Booking and reminders

Patients book or move appointments by text or online, a course of sessions can be booked in one go, and reminders go out before every visit.

AI appointment booking

Website chat

Answers questions about what you treat, prices and what to expect at a first appointment on your website, and books the assessment there and then.

Website chatbot

Website

A fast, mobile-first website with a page for each condition and service you offer, therapist profiles and booking built in.

AI website building

Social content and ads

Short videos and posts that answer the questions patients ask, made for you and posted every week once you have approved them.

AI social media and ad creation

Admin automation

Preparation instructions before the first visit, follow-ups after it, rebooking prompts for unfinished courses and review requests, all sent automatically.

Business automation

Also from NovaScale AI

Google review stands for your physiotherapy practice

A counter stand customers tap or scan to open your Google review page. Set up for your physiotherapy practice and posted to you for £40, with less to pay on each when you order two or more.

See the review stands

Where to start

The AI receptionist for physiotherapists

We suggest starting with the phone, because a caller in pain will rarely wait long for a call back. The AI receptionist can be live within 48 hours.

See the AI receptionist

How we get you started

1
Tell us where enquiries slip
On a free strategy call we look at how calls, messages and bookings reach your physiotherapy practice today, and where they are being lost.
2
We build the first piece
We set up the service that will make the biggest difference first, train it on your services, therapists and prices, and test it with you before it goes live.
3
Go live, then add more
Your AI receptionist can be live within 48 hours of onboarding. Add chat, content or automation when you are ready, one piece at a time.

Common questions about AI for physiotherapists

It answers calls while you are treating, books assessments and follow-ups, sends reminders and preparation instructions, replies to website enquiries and handles routine admin such as forms and review requests. It can also produce your social content and look after your website.

No. It books appointments and answers general questions using the information you provide. Anything clinical is passed to a therapist, and you can set screening questions so that urgent cases are flagged straight away.

No. Each service works on its own. We usually suggest starting with one, most often call answering, and adding more once it has proved itself. We will recommend a starting point on your strategy call.

Your AI receptionist can be live within 48 hours of onboarding. Websites, content, advertising and automation take longer, and we give you a timescale for each on your strategy call.

The AI receptionist is a flat monthly fee with no per-call charges and no long-term contract. Other services are priced separately, so you only pay for what you use. We will quote you exactly on a short strategy call.

Related industries

All industries

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New patients booked in, recalls sent and emergencies triaged.

AI for gyms

Membership enquiries answered and tours booked around the clock.

Ready when you are

Put AI to work in your physiotherapy practice

Book a free strategy call and we will show you where AI would make the biggest difference in your physiotherapy practice. We onboard a limited number of new businesses each month.