AI for law firms: every new client enquiry captured
People ring a solicitor when something has gone wrong, often outside office hours, and they do not wait long for a call back. NovaScale AI answers every call, takes the details of the matter, books the consultation with the right solicitor and keeps routine client updates moving. We set it up and run it for you.
14-day money-back guarantee. No contracts — cancel anytime.
Our clients
Independent businesses we work with across all of our services
Where law firms lose new clients
Enquiries out of hours
A prospective client who reaches voicemail in the evening may well have spoken to another firm by the morning.
Fee earners doing intake
Every first call a solicitor takes is time away from chargeable work, and some of those calls are not matters the firm handles.
Clients chasing updates
Calls asking where things are up to interrupt the team, and many could be answered without a fee earner.
What NovaScale AI can run for your law firm
Six services that work on their own or together. Start with one and add the rest when you are ready.
AI receptionist
Answers every call, records the matter type, urgency and the parties involved so your team can run conflict checks, and books the consultation with the right solicitor.
AI receptionist for law firmsWebsite chat
Takes new enquiries on your website at any hour, asks the intake questions for each practice area and books the first consultation.
Website chatbotConsultation booking
Consultations are booked, confirmed and moved without phone tag, and reminders go out automatically before each appointment.
AI appointment bookingWebsite
A fast, mobile-first website with a clear page for each practice area, solicitor profiles and an enquiry route that feeds straight into intake.
AI website buildingSocial content and ads
Articles, short videos and posts that explain the law in plain English, drafted for you and published only once a solicitor has approved them.
AI social media and ad creationAdmin automation
Client onboarding forms, document requests, appointment reminders and routine progress updates sent automatically, with everything logged.
Business automationThe AI receptionist for law firms
We suggest starting with the phone, because new enquiries arrive there first and often out of hours. The AI receptionist can be live within 48 hours. It takes intake only and never gives legal advice.
How we get you started
- 1
Tell us where enquiries slip
On a free strategy call we look at how calls, messages and bookings reach your law firm today, and where they are being lost.
- 2
We build the first piece
We set up the service that will make the biggest difference first, train it on your practice areas, intake questions and fee earners, and test it with you before it goes live.
- 3
Go live, then add more
Your AI receptionist can be live within 48 hours of onboarding. Add chat, content or automation when you are ready, one piece at a time.
Common questions about AI for law firms
Put AI to work in your law firm
Book a free strategy call and we will show you where AI would make the biggest difference in your law firm. We onboard a limited number of new businesses each month.
14-day money-back guarantee. No contracts — cancel anytime.