AI for gyms: tours and trials booked around the clock

People often think about joining a gym late in the evening, when nobody is at the desk to answer. NovaScale AI answers every enquiry, explains your memberships, books tours, trials and personal training sessions, and follows up the people who have not joined yet. We set it up and run it for you.

See the services

14-day money-back guarantee. No contracts — cancel anytime.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine
The problem

Where gyms lose members

Enquiries after hours

Interest often arrives when the sales desk is closed, and an enquiry left until the next day has had time to cool.

Trials with no follow-up

Someone takes a tour or a free session and then hears nothing, because the team is busy on the gym floor.

Offers nobody sees

A joining offer only works if people hear about it, and regular content is hard to keep up.

What NovaScale AI can run for your gym

Six services that work on their own or together. Start with one and add the rest when you are ready.

AI receptionist

Answers every call, explains your membership options and prices, and books tours, trial sessions and personal training.

AI receptionist for gyms

Website chat

Answers questions about memberships, classes and opening hours on your website at any hour and books a tour in the same conversation.

Website chatbot

Booking and reminders

Tours, trials and personal training sessions are booked against the right diary, confirmed and reminded automatically.

AI appointment booking

Website

A fast, mobile-first website with memberships, classes, timetable and a clear route to book a tour or trial.

AI website building

Social content and ads

Videos, images and captions made for your gym and posted every week, with ad creatives for joining offers.

AI social media and ad creation

Admin automation

Follow-ups after a tour or trial, welcome messages for new members and review requests, all sent automatically.

Business automation
Also from NovaScale AI

Google review stands for your gym

A counter stand customers tap or scan to open your Google review page. Set up for your gym and posted to you for £40, with less to pay on each when you order two or more.

See the review stands
Where to start

The AI receptionist for gyms

We suggest starting with the phone, because evening enquiries are the easiest ones to miss. The AI receptionist can be live within 48 hours.

See the AI receptionist

How we get you started

  1. 1

    Tell us where enquiries slip

    On a free strategy call we look at how calls, messages and bookings reach your gym today, and where they are being lost.

  2. 2

    We build the first piece

    We set up the service that will make the biggest difference first, train it on your memberships, classes and prices, and test it with you before it goes live.

  3. 3

    Go live, then add more

    Your AI receptionist can be live within 48 hours of onboarding. Add chat, content or automation when you are ready, one piece at a time.

Common questions about AI for gyms

It answers membership enquiries by phone and web chat, books tours, trials and personal training, and follows up people who have visited but not joined. It can also produce your social content and ads and look after your website.

It explains your memberships and books a tour or a joining call. Whether it goes further and takes someone through joining is your decision, and we set that up around your own terms.

No. Each service works on its own. We usually suggest starting with one, most often call answering, and adding more once it has proved itself. We will recommend a starting point on your strategy call.

Your AI receptionist can be live within 48 hours of onboarding. Websites, content, advertising and automation take longer, and we give you a timescale for each on your strategy call.

The AI receptionist is a flat monthly fee with no per-call charges and no long-term contract. Other services are priced separately, so you only pay for what you use. We will quote you exactly on a short strategy call.
Ready when you are

Put AI to work in your gym

Book a free strategy call and we will show you where AI would make the biggest difference in your gym. We onboard a limited number of new businesses each month.

14-day money-back guarantee. No contracts — cancel anytime.