AI Service

AI Phone Agent That Answers, Qualifies and Books

Our AI phone agent has natural conversations, follows your script and hits your booking rules on every call. It's the reliability of automation with the feel of a great front-desk hire.

See FAQs

14-day money-back guarantee. No contracts — cancel anytime.

We onboard a limited number of new businesses each month.

Phone menus and voicemail make callers work to reach you. NovaScale AI gives you a phone agent that holds a natural conversation, follows your script and books, reschedules or cancels appointments during the call.

We handle the setup end to end: we design the conversation, train the agent on your services and pricing, connect it to your calendar and CRM, and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation when it matters.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine

How it works

Step 1
Holds a natural conversation

Answers in under 2 rings and talks like a great front-desk hire, with no robotic phone-tree feel.

Step 2
Acts during the call

Books, reschedules and cancels appointments in your calendar or CRM while the caller is on the line.

Step 3
Logs every outcome

Full transcripts and outcome tags for every conversation, with anything it cannot resolve escalated to your team.

The hidden cost

The real cost of missed calls

Industry data suggests up to 62% of calls to small businesses go unanswered, and 85% of callers who reach voicemail never call back. For most operators that is the single biggest leak in the funnel, quietly costing thousands every month.

62%
of small-business calls go unanswered
85%
of voicemail callers never call back
£3-10k
typical monthly revenue recovered

What you get with an AI phone agent

Natural, low-latency conversation — no robotic phone-tree feel

Custom-trained on your services, pricing and objections

Books, reschedules and cancels appointments in-call

Full transcripts and outcome tags for every conversation

Trained on your own services, pricing and booking rules

Full transcripts, recordings and outcome tags for every call

AI phone agent vs a phone menu vs voicemail

Three things a caller can reach when your team is busy.

CapabilityNovaScale AIPhone menuVoicemail
Natural, two-way conversation
Answers questions about your services
Books, reschedules and cancels in the call
Passes urgent calls to your team
Captures the caller's details every time
Transcript and outcome tag for every call

What your AI phone agent does out of the box

Everything you need to capture, qualify and convert every inbound call.

24/7 inbound call answering

Every call answered in under 2 rings, including nights, weekends and holidays.

Natural conversations

Human-like voice AI that follows your script and handles objections.

Direct-to-calendar booking

Confirmed slots dropped straight into Google, Outlook or your CRM.

Lead qualification

Filters callers against your ideal-customer criteria before your team sees them.

Instant escalation

Urgent, VIP or high-value calls forwarded to your mobile in seconds.

Transcripts and analytics

Full call recordings, transcripts and outcome tags in one dashboard.

Why NovaScale AI

100% call capture
ROI in 30 days
Cheaper than hiring
Cancel anytime

Frequently Asked Questions

Very. It uses the latest generative voice models with sub-second response times so conversations feel human.

Yes — you pick from a library of voices, or we clone your own for full brand match.

Yes. We train it on your FAQs, pricing and objections, and it escalates anything it can't resolve.

Plans start with a flat monthly fee, with no per-call charges and no long-term contract. Most clients recover the cost within 30 days from a single extra booked job. We will quote you exactly on a short strategy call.

Most businesses are live within 48 hours of onboarding. We build a custom agent trained on your services, pricing and booking rules, run test calls with you, then go live behind your existing phone number.

Yes. Calls, transcripts and any personal data are encrypted in transit and at rest, stored in GDPR-compliant UK/EU infrastructure, and never used to train third-party models. You can export or delete data at any time.
Ready when you are

Put an AI phone agent on your line

Book a free strategy call and see a live demo tailored to your business.

14-day money-back guarantee. No contracts — cancel anytime.