AI for insurance brokers: quotes, claims calls and renewals handled
Renewal season, a run of claims and new quote requests all hit the same phone lines, usually at the same time. NovaScale AI answers every call, gathers the details for a quote, takes first notice of a claim, books renewal reviews and keeps routine admin moving. It never gives advice. We set it up and run it for you.
14-day money-back guarantee. No contracts — cancel anytime.
Our clients
Independent businesses we work with across all of our services
Where brokers lose clients and time
Renewals left late
A client who hears nothing before renewal is easy for a comparison site or a competitor to pick off.
Claims calls at the worst moment
Someone reporting a loss needs to be heard straight away, whatever else the team is dealing with.
Re-keying quote details
Gathering the same facts by phone and typing them into another system takes time on every enquiry.
What NovaScale AI can run for your brokerage
Six services that work on their own or together. Start with one and add the rest when you are ready.
AI receptionist
Answers every call, gathers the facts for a new quote, takes first notice of a claim in a structured form and passes it to your claims team. It gives no advice.
AI receptionist for insurance brokersWebsite chat
Collects quote details on your website at any hour and hands your team a complete enquiry instead of a name and a number.
Website chatbotRenewal reviews
Contacts existing clients ahead of renewal and books a review with their broker, so the conversation happens before the policy lapses.
AI voice agentWebsite
A fast, mobile-first website with a clear page for each type of cover and a quote route that asks the right questions.
AI website buildingSocial content and ads
Posts and short videos that explain cover in plain English, drafted for you and published only after your own compliance sign-off.
AI social media and ad creationAdmin automation
Document requests, renewal reminders and follow-ups sent automatically, with a record of everything.
Business automationThe AI receptionist for insurance brokers
We suggest starting with the phone, because renewals and claims do not arrive evenly. The AI receptionist can be live within 48 hours, and it fact-finds only.
How we get you started
- 1
Tell us where enquiries slip
On a free strategy call we look at how calls, messages and bookings reach your brokerage today, and where they are being lost.
- 2
We build the first piece
We set up the service that will make the biggest difference first, train it on your products, fact-find questions and routing rules, and test it with you before it goes live.
- 3
Go live, then add more
Your AI receptionist can be live within 48 hours of onboarding. Add chat, content or automation when you are ready, one piece at a time.
Common questions about AI for insurance brokers
Put AI to work in your brokerage
Book a free strategy call and we will show you where AI would make the biggest difference in your brokerage. We onboard a limited number of new businesses each month.
14-day money-back guarantee. No contracts — cancel anytime.