AI Voice Agent for Inbound and Outbound Calls
An AI voice agent isn't just for inbound. Ours runs outbound campaigns too — reactivating cold leads, chasing no-shows and confirming appointments — all with natural, brand-aligned conversations.
14-day money-back guarantee. No contracts — cancel anytime.
We onboard a limited number of new businesses each month.
Most businesses only think about the calls coming in. The bigger gap is often the calls nobody has time to make: following up new leads, reactivating old ones, chasing no-shows and confirming appointments. NovaScale AI gives you a voice agent that handles both directions in natural, brand-aligned conversations.
We handle the setup end to end: we script the conversations with you, connect the agent to your CRM and calendar, build in consent and opt-out rules, and monitor campaigns as they run. You see every call, transcript and outcome.
Our clients
Independent businesses we work with across all of our services
How it works
Picks up inbound calls, qualifies the caller and books straight into your calendar.
Runs follow-up, reactivation, reminder and confirmation calls to the contacts you choose.
Connect rates, conversions, transcripts and outcomes for every call, in one place.
The real cost of calls you never make
Leads go cold while your team is busy, past customers are never asked back, and no-shows are discovered when the slot is already empty. None of it shows up as a missed call, but all of it is revenue that needed one more phone call.
New enquiries wait hours or days for a call back, and choose someone else in the meantime.
Past customers and old leads sit in the CRM because nobody has time to ring them.
Appointments that were never confirmed turn into no-shows you cannot refill.
What you get with an AI voice agent
Both inbound and outbound in one platform
Automated lead reactivation and follow-up campaigns
Appointment reminders and confirmations at scale
Detailed reporting on connect rates and conversions
Scripts written and tuned for your business, for inbound and outbound calls
Every call recorded, transcribed and tagged with its outcome
AI voice agent vs your team calling vs a call centre
Three ways to work through a list of people who need a call.
| Capability | NovaScale AI | Your team calling | Outsourced call centre |
|---|---|---|---|
| Calls every contact on the list | |||
| Runs hundreds of calls at once | |||
| Same script and tone on every call | |||
| Trained on your services and offers | |||
| Books straight into your calendar | |||
| Transcript and outcome for every call | |||
| Frees your team for other work |
What your AI voice agent does out of the box
Inbound and outbound calling in one agent, with the reporting to see what it produced.
Answers, qualifies and books inbound callers around the clock.
Works through old leads and past customers with a relevant reason to call.
Calls new enquiries back quickly, while they are still interested.
Confirms upcoming appointments so no-shows are caught before the slot is lost.
Calls only contacts you have a lawful basis to ring, and logs every conversation.
Connect rates, conversions and outcomes for every campaign.
Why NovaScale AI
Frequently Asked Questions
Related solutions
Services that work well alongside this one.
Put an AI voice agent on your calls
Book a free strategy call and see a live demo tailored to your business.
14-day money-back guarantee. No contracts — cancel anytime.