AI for plumbers: every call answered while you are on the job

You cannot pick up with your hands under a sink, and a caller who reaches voicemail will often try the next plumber on the list. NovaScale AI answers your calls, follows up every enquiry, keeps your marketing moving and takes the paperwork off your evenings. We set it up and run it for you.

See the services

14-day money-back guarantee. No contracts — cancel anytime.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine
The problem

Where plumbers lose work

Calls while you are on a job

You are under a sink or driving between jobs when the phone goes. By the time you ring back, the customer has often found someone else.

Emergencies out of hours

Leaks and boiler failures do not keep office hours. With nobody to pick up, urgent work goes to whoever answers.

Evenings lost to admin

Quotes, invoices, chasing payments and asking for reviews all wait until the working day is over.

What NovaScale AI can run for your plumbing business

Six services that work on their own or together. Start with one and add the rest when you are ready.

AI receptionist

Answers every call in your business's name, tells a burst pipe from a routine tap swap, books the visit and sends urgent jobs straight to whoever is on call.

AI receptionist for plumbers

Missed-call text-back

Prefer to answer your own phone? Any call you miss gets a text straight away, and the conversation carries on until the job is booked.

Missed-call text-back

Service reminders

Reminds customers who have opted in when their annual boiler service is due, by text or call, and books it straight in.

AI voice agent

Website

A fast, mobile-first website built to turn local searches into enquiries, with chat and a quote request built in. We look after the updates.

AI website building

Social content and ads

Short videos, images and captions made for your business and posted for you every week, with ad creatives for Facebook and Instagram when you want more local enquiries.

AI social media and ad creation

Admin automation

Quotes followed up, invoices sent, payments chased and review requests made without you opening a laptop, using the job and accounting software you already have.

Business automation
Where to start

The AI receptionist for plumbers

We suggest starting with the phone, because a missed call is a job you never hear about. The AI receptionist can be live within 48 hours.

See the AI receptionist

How we get you started

  1. 1

    Tell us where enquiries slip

    On a free strategy call we look at how calls, messages and bookings reach your plumbing business today, and where they are being lost.

  2. 2

    We build the first piece

    We set up the service that will make the biggest difference first, train it on your services, prices and the areas you cover, and test it with you before it goes live.

  3. 3

    Go live, then add more

    Your AI receptionist can be live within 48 hours of onboarding. Add chat, content or automation when you are ready, one piece at a time.

Common questions about AI for plumbers

It answers your calls, texts back the ones you miss, reminds customers about annual services, keeps your website and social pages working for you, and handles quotes, invoices and review requests in the background. You choose which parts you want.

You set the rules. The AI receptionist asks what has happened, recognises emergencies such as a burst pipe or no heating, and puts the call through to your on-call number straight away. Routine jobs are booked into the diary as normal.

No. Each service works on its own. We usually suggest starting with one, most often call answering, and adding more once it has proved itself. We will recommend a starting point on your strategy call.

Your AI receptionist can be live within 48 hours of onboarding. Websites, content, advertising and automation take longer, and we give you a timescale for each on your strategy call.

The AI receptionist is a flat monthly fee with no per-call charges and no long-term contract. Other services are priced separately, so you only pay for what you use. We will quote you exactly on a short strategy call.

Related industries

All industries
AI for electricians

Enquiries answered, standard jobs quoted and visits booked.

AI for heating and cooling companies

Breakdown calls answered in peak season and service renewals followed up.

AI for tradespeople

The phone answered and jobs booked while you are on the tools.

Ready when you are

Put AI to work in your plumbing business

Book a free strategy call and we will show you where AI would make the biggest difference in your plumbing business. We onboard a limited number of new businesses each month.

14-day money-back guarantee. No contracts — cancel anytime.