Industry Solution

AI Receptionist for Builders

Builders get a lot of enquiries and most aren't ready to spend. Our AI receptionist for builders qualifies every caller on scope, budget and timeline, and only puts serious leads in front of you.

See FAQs

14-day money-back guarantee. No contracts — cancel anytime.

We onboard a limited number of new businesses each month.

Builders get plenty of enquiries, and most are not ready to spend. Sorting the serious extension from the vague idea takes a site visit and an evening of pricing, and the phone rings for subcontractors and suppliers on top.

We handle the setup end to end: we design the conversation, train the agent on your services, qualifying criteria and booking rules, connect it to your diary and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to you when it matters.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine

How it works

Step 1
Answers every call

Homeowners, subcontractors and suppliers are all picked up while you are on site.

Step 2
Qualifies the project

Asks about scope, budget band, planning status and start date, and only forwards the ones that meet your criteria.

Step 3
Books the site visit

Serious projects are booked for a survey with the details you need to price them. Trade calls go to your ops team.

The hidden cost

The real cost of unqualified enquiries for a builder

A site visit to a project that was never going ahead costs time on site and an evening of pricing. Meanwhile the serious client who rang while you were busy has already met another builder.

Wasted site visits

Time is spent pricing work that had no budget or permission.

Missed serious clients

The good enquiries ring while you are busy and may not leave a message.

Trade calls in the mix

Subcontractors and suppliers compete with customers for your attention.

Built specifically for builders

Qualifies scope, budget and planning status upfront

Filters out tyre-kickers before they eat your day

Books site-visit surveys with project details

Handles subcontractor and supplier calls

Trained on your own services, qualifying criteria and booking rules

Full transcripts, recordings and outcome tags for every call

An AI receptionist vs voicemail vs answering it yourself

Three ways to handle the phone while you are on a job. Only one of them answers every call.

CapabilityNovaScale AIVoicemailAnswering it yourself
Answers every call, 24/7
Keeps you working on site
Qualifies budget and planning status
Filters out enquiries that are not ready
Books site visits with project details
Routes trade and supplier calls
Summary of every call

What an AI receptionist does for your building firm

Everything it handles on the phone, from the first ring to the confirmed booking.

24/7 call answering

Every call answered in under 2 rings, including evenings, weekends and bank holidays.

Project qualification

Scope, budget band, planning status and start date.

Site-visit booking

Booked with the postcode and project scope noted.

Trade call routing

Subcontractor and supplier calls sent to your ops team rather than sales.

Project detail capture

Everything you need to price the job accurately.

Call summaries

A summary of every call sent to you by SMS or email.

Why NovaScale AI

Serious enquiries only
Site visits booked
Trade calls routed
Cancel anytime

Frequently Asked Questions

It asks about budget bands, planning status and start date, and only forwards leads meeting your criteria.

Yes — a separate flow routes trade calls to your ops team rather than sales.

Yes — postcode, project scope, planning drawings — it captures everything you need to price accurately.

It is a flat monthly fee with no per-call charges and no long-term contract. We will quote you exactly on a short strategy call.

Most businesses are live within 48 hours of onboarding. We build a custom agent trained on your services, qualifying criteria and booking rules, run test calls with you, then go live behind your existing phone number.

Yes. Calls, transcripts and any personal data are encrypted in transit and at rest, stored in GDPR-compliant UK/EU infrastructure, and never used to train third-party models. You can export or delete data at any time.
Ready when you are

Put an AI receptionist to work in your building firm

Book a free strategy call and see a live demo tailored to your business.

14-day money-back guarantee. No contracts — cancel anytime.