Industry Solution

AI Receptionist for Dentists

Dental practices lose new-patient enquiries every evening and weekend. Our AI receptionist for dentists picks up 24/7, books check-ups, hygienist visits and treatment consultations, and triages dental emergencies.

See FAQs

14-day money-back guarantee. No contracts — cancel anytime.

We onboard a limited number of new businesses each month.

A dental reception is busiest exactly when the phone rings most: first thing in the morning, at lunch and just before closing. New-patient enquiries and toothache calls that arrive in the evening or at the weekend go to voicemail, and a patient in pain books with whichever practice answers.

We handle the setup end to end: we design the conversation, train the agent on your treatments, price list and triage protocol, connect it to your practice software and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to the on-call dentist when it matters.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine

How it works

Step 1
Answers every patient call

Picks up in under 2 rings with a calm, warm voice, day or night.

Step 2
Books the right appointment

Check-ups, hygiene visits and treatment consultations go straight into your practice diary.

Step 3
Triages dental emergencies

Pain, trauma and out-of-hours emergencies follow your triage protocol: an emergency slot or the on-call dentist.

The hidden cost

The real cost of a missed call at a dental practice

A new patient is worth far more than one check-up: there is the treatment plan, the hygiene visits and the family members who follow. When the first call rings out, all of that goes to the practice down the road.

Reception at full stretch

The team is checking patients in and taking payments while the phone rings.

Evenings and weekends

New-patient and toothache calls arrive when the practice is closed.

Patients in pain do not wait

Someone with toothache rings the next practice rather than leave a message.

Built specifically for dental practices

Books check-ups, hygiene visits and treatment consults

Triage for dental pain, trauma and out-of-hours emergencies

Handles nervous-patient FAQs with a calm, warm voice

Integrates with Dentally, SOE, iSmile Practice Works

Trained on your own treatments, price list and triage protocol

Full transcripts, recordings and outcome tags for every call

An AI receptionist vs voicemail vs a reception team

Three ways to handle the phones at a dental practice. Only one of them scales.

CapabilityNovaScale AIVoicemailReception team
Answers every patient call, 24/7
Books appointments straight into your practice diary
Handles several calls at once
No sick days or holidays
Consistent script and tone
Flat monthly cost
Full call transcripts and reporting

What an AI receptionist does for your dental practice

Everything it handles on the phone, from the first ring to the confirmed booking.

24/7 patient call answering

Every call answered in under 2 rings, including evenings, weekends and bank holidays.

Check-up and hygiene booking

Routine appointments and treatment consultations booked straight into the diary.

Emergency triage

Dental pain and trauma routed through your own protocol.

Treatment price quotes

Quotes from your price list for check-ups, whitening, implants and Invisalign, or refers to a consultation.

Nervous-patient reassurance

Answers common worries in a calm, warm voice.

Practice software integration

Works with Dentally, SOE Exact, iSmile Practice Works and others.

Why NovaScale AI

Every patient call answered
Emergency triage
Works with your practice software
Cancel anytime

Frequently Asked Questions

Yes — we load your price list so it can quote check-ups, whitening, implants and Invisalign accurately, or refer to a consult.

Emergencies are routed through your triage protocol — booked into the emergency slot or escalated to the on-call dentist.

Yes — Dentally, SOE Exact, iSmile Practice Works and others are supported via API or automation layer.

It is a flat monthly fee with no per-call charges and no long-term contract. We will quote you exactly on a short strategy call.

Most businesses are live within 48 hours of onboarding. We build a custom agent trained on your treatments, price list and triage protocol, run test calls with you, then go live behind your existing phone number.

Yes. Calls, transcripts and any personal data are encrypted in transit and at rest, stored in GDPR-compliant UK/EU infrastructure, and never used to train third-party models. You can export or delete data at any time.
Ready when you are

Put an AI receptionist to work in your dental practice

Book a free strategy call and see a live demo tailored to your business.

14-day money-back guarantee. No contracts — cancel anytime.