Industry Solution

AI Receptionist for Electricians

Electricians juggle domestic, commercial and emergency work. Our AI receptionist for electricians triages the call, quotes standard jobs like EICRs and EV charger installs, and books the right engineer.

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14-day money-back guarantee. No contracts — cancel anytime.

We onboard a limited number of new businesses each month.

Electricians juggle domestic jobs, commercial contracts and emergency call-outs, and the phone rings through all of them. You cannot stop mid-test to take a call, and a landlord who needs an EICR this week will book whoever answers.

We handle the setup end to end: we design the conversation, train the agent on your services, standard prices and engineers, connect it to your engineers' diaries and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to your team when it matters.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine

How it works

Step 1
Answers every call

Picks up while you are on site, and separates domestic from commercial enquiries.

Step 2
Quotes and captures the details

Gives indicative prices for standard jobs such as EICRs and EV chargers, and records property size and access.

Step 3
Books the right engineer

By qualification and postcode, with genuine electrical emergencies escalated.

The hidden cost

The real cost of a missed call for an electrician

Standard jobs like EICRs and EV charger installs are booked by whoever answers and gives a price. Miss the call on site and the job, and often the repeat work behind it, goes elsewhere.

On site, mid-job

You cannot answer while you are testing or working on a circuit.

Price shoppers

Callers want an indicative price now and ring round until they get one.

Lost repeat work

Landlords and agents give their ongoing work to the firm that picks up.

Built specifically for electricians

Quotes standard jobs: EICR, PAT, EV charger, consumer unit

Triage for genuine electrical emergencies

Books engineers by qualification and postcode

Captures certificates and NICEIC references correctly

Trained on your own services, standard prices and engineers

Full transcripts, recordings and outcome tags for every call

An AI receptionist vs voicemail vs answering it yourself

Three ways to handle the phone while you are on a job. Only one of them answers every call.

CapabilityNovaScale AIVoicemailAnswering it yourself
Answers every call, 24/7
Keeps you working on the job
Handles several calls at once
Quotes standard jobs from your price list
Books straight into your diary
Escalates genuine emergencies
Summary of every call

What an AI receptionist does for your electrical business

Everything it handles on the phone, from the first ring to the confirmed booking.

24/7 call answering

Every call answered in under 2 rings, including evenings, weekends and bank holidays.

Standard job quotes

EICRs, PAT testing, EV chargers and consumer units, to your price list.

Emergency triage

Genuine electrical emergencies identified and escalated.

Engineer matching

Booked by qualification and postcode.

Domestic and commercial routing

Separate flows, each routed to the right engineer.

Job details captured

Property size, access and certificate requirements recorded.

Why NovaScale AI

Jobs booked while you work
Standard jobs quoted
Emergencies escalated
Cancel anytime

Frequently Asked Questions

Yes — it captures property details and gives an indicative quote, then books a survey.

Yes — with property size and access details, it books directly against your engineers' diaries.

Yes — separate flows for each, routed to the right engineer.

It is a flat monthly fee with no per-call charges and no long-term contract. We will quote you exactly on a short strategy call.

Most businesses are live within 48 hours of onboarding. We build a custom agent trained on your services, standard prices and engineers, run test calls with you, then go live behind your existing phone number.

Yes. Calls, transcripts and any personal data are encrypted in transit and at rest, stored in GDPR-compliant UK/EU infrastructure, and never used to train third-party models. You can export or delete data at any time.
Ready when you are

Put an AI receptionist to work in your electrical business

Book a free strategy call and see a live demo tailored to your business.

14-day money-back guarantee. No contracts — cancel anytime.