AI Receptionist for Estate Agents
Property enquiries peak evenings and weekends. Our AI receptionist for estate agents books viewings, arranges valuations and qualifies both vendors and buyers on every property in your portfolio.
14-day money-back guarantee. No contracts — cancel anytime.
We onboard a limited number of new businesses each month.
Property enquiries peak in the evening and at weekends, when buyers are browsing listings and negotiators are out on viewings or the branch is closed. A buyer who cannot book a viewing moves on to the next listing, and a vendor who cannot arrange a valuation calls another agent.
We handle the setup end to end: we design the conversation, train the agent on your listings, qualifying questions and booking rules, connect it to your CRM and negotiators' diaries and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to a negotiator when it matters.
Our clients
Independent businesses we work with across all of our services
How it works
On every property in your portfolio, including evenings and weekends.
Buyers are asked about budget, chain and mortgage position. Valuation requests are captured with the property details.
Straight into your negotiators' diaries, using live availability.
The real cost of a missed call at an estate agency
A missed valuation call is an instruction lost to a competitor, and a missed viewing request slows a sale you are already working on. Both happen most often outside branch hours.
Buyers browse listings in the evening, when the branch is closed.
A vendor who cannot get through books a valuation with another agent.
Nobody is at a desk to pick up.
Built specifically for estate agents
Books viewings against negotiator diaries in real time
Captures valuation requests with property details
Qualifies buyers on budget, chain and mortgage status
Works with Reapit, Alto, Jupix and Vebra
Trained on your own listings, qualifying questions and booking rules
Full transcripts, recordings and outcome tags for every call
An AI receptionist vs voicemail vs branch staff
Three ways to handle the phones at an estate agency. Only one of them scales.
| Capability | NovaScale AI | Voicemail | Branch staff |
|---|---|---|---|
| Answers every property enquiry, 24/7 | |||
| Books viewings and valuations straight into your diaries | |||
| Handles several calls at once | |||
| No sick days or holidays | |||
| Consistent script and tone | |||
| Flat monthly cost | |||
| Full call transcripts and reporting |
What an AI receptionist does for your estate agency
Everything it handles on the phone, from the first ring to the confirmed booking.
Every call answered in under 2 rings, including evenings, weekends and bank holidays.
Booked against live negotiator diaries.
Address, property details and preferred times captured, and the market appraisal booked.
Budget, chain and mortgage status recorded.
Works with Reapit, Alto, Jupix, Vebra, Rex and others.
A full record of every call and its outcome.
Why NovaScale AI
Frequently Asked Questions
Related solutions
Services that pair well with an AI receptionist.
Put an AI receptionist to work in your estate agency
Book a free strategy call and see a live demo tailored to your business.
14-day money-back guarantee. No contracts — cancel anytime.