Industry Solution

AI Receptionist for Financial Advisors

IFAs and financial planners need qualified prospects, not tyre-kickers. Our AI receptionist for financial advisors qualifies each enquiry on assets, goals and timing, then books discovery calls only with the right fit.

See FAQs

14-day money-back guarantee. No contracts — cancel anytime.

We onboard a limited number of new businesses each month.

An adviser's time is the product. Every unqualified enquiry and every routine call about a statement or a review date takes it away from clients. But the prospects worth speaking to also ring unannounced, and they rarely ring twice.

We handle the setup end to end: we design the conversation, train the agent on your services, qualifying thresholds and booking rules, connect it to your CRM and advisers' diaries and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to an adviser when it matters.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine

How it works

Step 1
Answers every call

Prospects and existing clients are both answered straight away.

Step 2
Fact-finds, never advises

Asks about assets, goals and timing using the thresholds you define. It gives no advice.

Step 3
Books the right adviser

Discovery calls and annual reviews go into the right diary, with every conversation logged.

The hidden cost

The real cost of unqualified calls at an advice firm

Advisers lose time each week to enquiries that were never a fit and to routine client requests. Meanwhile a genuine prospect who reaches voicemail takes their portfolio to the firm that answered.

Unqualified enquiries

Discovery calls are spent on prospects below your threshold.

Routine client calls

Statements, review dates and KYC requests interrupt advice work.

Missed prospects

Serious enquirers rarely leave a message.

Built specifically for financial advisers

Qualifies prospects on investable assets and goals

Books discovery calls with the right adviser

Handles routine client queries: statements, reviews, KYC

FCA-friendly — no advice given, only fact-finding

Trained on your own services, qualifying thresholds and booking rules

Full transcripts, recordings and outcome tags for every call

An AI receptionist vs voicemail vs an administrator

Three ways to handle the phones at a financial advice firm. Only one of them scales.

CapabilityNovaScale AIVoicemailAdministrator
Answers every client call, 24/7
Books discovery calls straight into your advisers' diaries
Handles several calls at once
No sick days or holidays
Consistent script and tone
Flat monthly cost
Full call transcripts and reporting

What an AI receptionist does for your advice firm

Everything it handles on the phone, from the first ring to the confirmed booking.

24/7 call answering

Every call answered in under 2 rings, including evenings, weekends and bank holidays.

Prospect qualification

By investable assets, income, goals and existing arrangements.

Discovery call booking

With the right adviser.

Annual review scheduling

Books reviews with existing clients from your CRM triggers.

Routine client queries

Statements, reviews and KYC requests handled or routed.

Compliance-friendly records

No advice given, and every conversation logged and reviewable.

Why NovaScale AI

Fact-finding only, no advice
Every call logged
Qualified prospects only
Cancel anytime

Frequently Asked Questions

The AI never gives advice — it fact-finds and books. All conversations are logged and reviewable, matching FCA record-keeping expectations.

By investable assets, income, goals and existing arrangements — using thresholds you define.

Yes — it proactively books annual reviews with existing clients based on your CRM triggers.

It is a flat monthly fee with no per-call charges and no long-term contract. We will quote you exactly on a short strategy call.

Most businesses are live within 48 hours of onboarding. We build a custom agent trained on your services, qualifying thresholds and booking rules, run test calls with you, then go live behind your existing phone number.

Yes. Calls, transcripts and any personal data are encrypted in transit and at rest, stored in GDPR-compliant UK/EU infrastructure, and never used to train third-party models. You can export or delete data at any time.
Ready when you are

Put an AI receptionist to work in your advice firm

Book a free strategy call and see a live demo tailored to your business.

14-day money-back guarantee. No contracts — cancel anytime.