AI Receptionist for Restaurants
Front-of-house staff can't man the phone at Friday-night service. Our AI receptionist for restaurants takes reservations, handles large-party and private-dining enquiries and answers menu and allergen questions.
14-day money-back guarantee. No contracts — cancel anytime.
We onboard a limited number of new businesses each month.
The phone rings loudest during service, exactly when nobody can leave the floor. Reservations go unanswered on a Friday night, large-party enquiries are scribbled on a pad, and menu or allergen questions interrupt the pass.
We handle the setup end to end: we design the conversation, train the agent on your menu, allergen information and booking rules, connect it to your reservation system and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to your team when it matters.
Our clients
Independent businesses we work with across all of our services
How it works
Every call is picked up, even on a full Friday night.
Tables are booked against live availability in your reservation system.
Menu, allergen and opening-hours questions are answered, and large parties are booked or passed to your events team.
The real cost of a missed call at a restaurant
An unanswered reservation call is an empty table, and callers rarely try twice when the next restaurant is one search away. Large-party and private-hire enquiries, the most valuable bookings, are the easiest to lose on a busy night.
Front of house cannot leave the floor to answer.
The biggest bookings need details nobody has time to take.
People plan meals out when the restaurant is shut.
Built specifically for restaurants
Takes reservations against real-time table availability
Handles large-party and private-hire enquiries
Answers menu, allergen and opening-hours questions
Works with OpenTable, ResDiary, SevenRooms and TheFork
Trained on your own menu, allergen information and booking rules
Full transcripts, recordings and outcome tags for every call
An AI receptionist vs voicemail vs front-of-house staff
Three ways to handle the phones at a restaurant. Only one of them scales.
| Capability | NovaScale AI | Voicemail | Front-of-house staff |
|---|---|---|---|
| Answers every reservation call, 24/7 | |||
| Books tables straight into your reservation system | |||
| Handles several calls at once | |||
| No sick days or holidays | |||
| Consistent script and tone | |||
| Flat monthly cost | |||
| Full call transcripts and reporting |
What an AI receptionist does for your restaurant
Everything it handles on the phone, from the first ring to the confirmed booking.
Every call answered in under 2 rings, including evenings, weekends and bank holidays.
Booked against real-time availability.
Details captured, then booked directly or routed to your events team.
Answered from your own allergen matrix, with unusual queries escalated to the kitchen.
Works with OpenTable, ResDiary, SevenRooms and TheFork.
A full record of every call and its outcome.
Why NovaScale AI
Frequently Asked Questions
Related solutions
Services that pair well with an AI receptionist.
Put an AI receptionist to work in your restaurant
Book a free strategy call and see a live demo tailored to your business.
14-day money-back guarantee. No contracts — cancel anytime.