Industry Solution

AI Receptionist for Tradesmen

You can't answer the phone with your hands in a fuse box. Our AI receptionist for tradesmen picks up while you're on the tools, quotes standard jobs, and books work straight into your diary.

See FAQs

14-day money-back guarantee. No contracts — cancel anytime.

We onboard a limited number of new businesses each month.

You cannot answer the phone with your hands in a fuse box or halfway up a ladder. But for a sole trader, the phone is the business: every call that rings out is a job for someone else, and ringing back at the end of the day is often too late.

We handle the setup end to end: we design the conversation, train the agent on your services, price list and working hours, connect it to your diary and monitor it as it goes live. You keep full transcripts, tunable rules and instant escalation to you when it matters.

Our clients

Independent businesses we work with across all of our services

  • Pilates Plus London
  • Bell Osteopathy
  • Drings Butchers
  • The Cheeseboard
  • Ellis & Jones Fishmongers
  • Youngs Roofing & Painting Contractors Ltd
  • GJ Building
  • Vina Dry Cleaners
  • Royal Hill Food & Wine

How it works

Step 1
Answers while you are on the tools

Every call is picked up, whatever you are in the middle of.

Step 2
Quotes your standard jobs

Gives prices from your own price list and takes the job details.

Step 3
Books it and texts you

The job goes into your diary, and you get an SMS summary before you have finished the one you are on.

The hidden cost

The real cost of a missed call for a tradesman

When you are the business, there is nobody else to pick up. Customers ring more than one trade and book the first who answers, so a missed call is rarely a call you get back.

Hands full

You cannot stop mid-job to answer.

Evening call-backs

By the time you ring back, the job has often gone.

Out-of-hours enquiries

Customers ring after work, when you have clocked off.

Built specifically for tradesmen

Answers while you're on the tools or up a ladder

Quotes standard jobs to your price list

Books into your diary in real time

SMS you a summary of every call before you finish the job

Trained on your own services, price list and working hours

Full transcripts, recordings and outcome tags for every call

An AI receptionist vs voicemail vs answering it yourself

Three ways to handle the phone while you are on a job. Only one of them answers every call.

CapabilityNovaScale AIVoicemailAnswering it yourself
Answers every call, 24/7
Keeps you working on the job
Handles several calls at once
Quotes standard jobs from your price list
Books straight into your diary
Escalates genuine emergencies
Summary of every call

What an AI receptionist does for your trade business

Everything it handles on the phone, from the first ring to the confirmed booking.

24/7 call answering

Every call answered in under 2 rings, including evenings, weekends and bank holidays.

Standard job quotes

Quoted to your own price list.

Diary booking

Jobs booked into your diary in real time.

SMS call summaries

Every call summarised by text.

On when you want it

Set the hours it covers, or switch it on and off yourself.

Built for sole traders

Like having a receptionist without the wage.

Why NovaScale AI

Jobs booked while you work
SMS summary of every call
You stay in control
Cancel anytime

Frequently Asked Questions

Yes — every call comes to you as a summary SMS or email, so you always know what's booked and why.

Absolutely — set hours or manually toggle it on and off. You stay in control.

Yes — most of our tradesmen clients are sole traders. It's like hiring a receptionist without the wage.

It is a flat monthly fee with no per-call charges and no long-term contract. We will quote you exactly on a short strategy call.

Most businesses are live within 48 hours of onboarding. We build a custom agent trained on your services, price list and working hours, run test calls with you, then go live behind your existing phone number.

Yes. Calls, transcripts and any personal data are encrypted in transit and at rest, stored in GDPR-compliant UK/EU infrastructure, and never used to train third-party models. You can export or delete data at any time.
Ready when you are

Put an AI receptionist to work in your trade business

Book a free strategy call and see a live demo tailored to your business.

14-day money-back guarantee. No contracts — cancel anytime.